Service providers and third parties
Overview
Registered Participants may authorise third parties to access information or AEMO market services on their behalf.
Under NEIDAM, third parties that require access to AEMO market services on behalf of a Registered Participant are referred to as Service Providers.
NEIDAM introduces clearer and more secure access arrangements for Service Providers. Rather than relying on credentials or access arrangements belonging to the Registered Participant, an authorised Service Provider will access AEMO market services through its own organisational access arrangements.
Access to a Registered Participant's confidential information will remain controlled by the Registered Participant and will only be available where the appropriate data-sharing arrangement has been authorised.
How Service Provider access will work
Under NEIDAM, each Service Provider will:
- be established as its own System Access Organisation (SAO)
- nominate and maintain its own Organisation Administrator
- manage its own users and access
- access only the information and AEMO market services that it is authorised to access
- access a Registered Participant's confidential information only where the Registered Participant has authorised this through an appropriate data-sharing arrangement.
This approach provides clear separation between the Service Provider's access arrangements and those of the Registered Participant it supports.
Important: Credential sharing will not be permitted under NEIDAM. Users must access AEMO market services using access that has been appropriately established for their organisation.
Data-sharing arrangements
A Service Provider being established under NEIDAM does not automatically give it access to a Registered Participant's confidential information.
The associated Registered Participant must authorise access through a data-sharing arrangement. This determines the information the Service Provider is permitted to access on the Registered Participant's behalf.
Registered Participants should consider the Service Providers they currently use, the information those providers require, and the access arrangements that will need to be established under NEIDAM.
Service Provider onboarding
Service Provider onboarding is planned to occur during the Industry Migration period.
Where a Service Provider supports one or more Registered Participants, its onboarding and access arrangements will need to align with the migration of the associated Registered Participant or Participants.
AEMO will provide further guidance on the Service Provider onboarding process, including the activities required from Service Providers and Registered Participants.