Market Notices

Change Number: CHG0081965
Notification issued to: Market Notice
Notification Type: Initial
Type: Normal
Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Title: MSATS and URM Production Maintenance activity

Change Start Date & Time: 28/11/2023 13:00:00 AEST
Change End Date & Time: 28/11/2023 21:00:00 AEST
Outage Start Date & Time: 28/11/2023 14:00:00 AEST
Outage End Date & Time: 28/11/2023 15:00:00 AEST

The change may cause some login outages impacting participants logging into the web portal for MSATS, OPDMS, NOS and EMMS production environments.
AEMO recommends users who need to use these AEMO services, login prior to the start of the outage and remain logged in.

NOTE: If you log out of this session, you will be unable to log back in until the completion of the outage. A URM outage may occur between 14:00 - 15:00 AEST and have an expected outage duration of up to 15 minutes. During this time users will not be able to have new login sessions into TMM, OPDMS, NOS or EMMS WebPortal. Users who are already logged in are not expected to be impacted.

Participants should be aware that:
o MSATS, Meter data processing, RM reports, B2B, B2M screen, NMI Discovery, CDR, CDP will not be available
o Production participant passwords will be retained.
o Users that log out and users that try to log in once the URM outage has commenced will only be able to log in after URM outage is complete. Users that are already logged in before the outage will not be impacted.
o Any password resets or new account creations completed during the URM outage window will need to be redone.
o MSATS Server FTP sessions will strill work, however transactions may have security validation errors, and need to be resubmitted
o The redirection menu will be unavailable during the MSATS outage timeframe - https://menu.prod.nemnet.net.au

Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0082056
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: MSATS Pre-Production Maintenance activity
Change Start Date & Time: 23/11/2023 10:00:00 AEST
Change End Date & Time: 23/11/2023 14:00:00 AEST
Outage Start Date & Time: 23/11/2023 10:00:00 AEST
Outage End Date & Time: 23/11/2023 14:00:00 AEST
Environment: Pre-Production
Participant Impact and Requirements: During the change period:
- CDR and CDP will be unavailable with APIs returning 401 errors
- Users may experience failures logging into MSATS, EMMS web portals, NOS and OPDMS
- AEMO APIs requests may fail returning 401 or 403 responses
- B2B or B2M transactions submitted via APIs or FTP may fail with authorisation errors
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .

Change Number: CHG0081975
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: Pre-Prod MSATS Maintenance activity
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0081975

Notification issued to: Market Notice

Notification Type: Initial

Change Type: Normal

Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)

Change Title: Pre-Prod MSATS Maintenance activity

Change Start Date & Time: 21/11/2023 12:00:00 AEST

Change End Date & Time: 21/11/2023 15:00:00 AEST

Outage Start Date & Time: 21/11/2023 12:00:00 AEST

Outage End Date & Time: 21/11/2023 12:15:00 AEST

Environment: Pre-Production

Participant Impact and Requirements: A URM outage will occur between 12:00:00 - 12:15:00 AEST and have an expected outage duration of upto 15 minutes.
Users who are already logged in will not be impacted.

Support Information:

Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .

Change Number: CHG0081568
Notification issued to: Market Notice

Notification Type: Completed
Change Type: Normal

Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)

Change Title: MSATS Production Maintenance activity

Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0081679
Notification issued to: Market Notice

Notification Type: Completed
Change Type: Normal

Service/Component: Gas Hub

Change Title: A production site transfer of the Gas B2B Hub will be carried out to facilitate maintenance activities.

Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0081880
Notification issued to: Market Notice

Notification Type: Completed
Change Type: Normal

Service/Component: MDM - Meter Data Management

Change Title: Pre-Prod BAU Retail November Maintenance Release

Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0081880
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MDM - Meter Data Management
Change Title: Pre-Prod BAU Retail November Maintenance Release
Change Start Date & Time: 15/11/2023 13:00:00 AEST
Change End Date & Time: 15/11/2023 17:00:00 AEST
Outage Start Date & Time: 15/11/2023 13:00:00 AEST
Outage End Date & Time: 15/11/2023 14:00:00 AEST
Environment: Pre-Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.

Meter data processing and RM reports will not be available during the outage period.

User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.

MSATS B2B Transactions and B2B MSATS Screens will be unavailable during this outage

NMI Discovery will not be available during the outage period.

CDR and CDP will not be available during the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .

Change Number: CHG0081827
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MDM - Meter Data Management

Change Title: BAU Retail November Maintenance Release

Change Start Date & Time: 26/11/2023 09:00:00 AEST
Change End Date & Time: 27/11/2023 12:00:00 AEST
Outage Start Date & Time: 26/11/2023 10:00:00 AEST
Outage End Date & Time: 26/11/2023 18:00:00 AEST

Environment: Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.

Meter data processing and RM reports will not be available during the outage period.

User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.

MSATS B2B Transactions and B2B MSATS Screens will be unavailable during this outage

NMI Discovery will not be available during the outage period.

CDR and CDP will not be available during the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities.