Market Notices

AEMO ELECTRICITY MARKET NOTICE

SERVICE DEGRADATION - ALERT

The MSATS Electricity B2B system is experiencing increased latency for B2B messages.

AEMO is working on the issue and will provide an update when the performance issue has been fixed.

For further enquiries please contact the AEMO Support Hub

Phone: 1300 236 600

Email: supporthub@aemo.com.au

REMINDER

Change Number: CHG0081965
Notification issued to: Market Notice
Notification Type: Initial
Type: Normal
Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Title: MSATS and URM Production Maintenance activity

Change Start Date & Time: 28/11/2023 13:00:00 AEST
Change End Date & Time: 28/11/2023 21:00:00 AEST
Outage Start Date & Time: 28/11/2023 14:00:00 AEST
Outage End Date & Time: 28/11/2023 15:00:00 AEST

The change may cause some login outages impacting participants logging into the web portal for MSATS, OPDMS, NOS and EMMS production environments.
AEMO recommends users who need to use these AEMO services, login prior to the start of the outage and remain logged in.

NOTE: If you log out of this session, you will be unable to log back in until the completion of the outage. A URM outage may occur between 14:00 - 15:00 AEST and have an expected outage duration of up to 15 minutes. During this time users will not be able to have new login sessions into TMM, OPDMS, NOS or EMMS WebPortal. Users who are already logged in are not expected to be impacted.

Participants should be aware that:
o MSATS, Meter data processing, RM reports, B2B, B2M screen, NMI Discovery, CDR, CDP will not be available
o Production participant passwords will be retained.
o Users that log out and users that try to log in once the URM outage has commenced will only be able to log in after URM outage is complete. Users that are already logged in before the outage will not be impacted.
o Any password resets or new account creations completed during the URM outage window will need to be redone.
o MSATS Server FTP sessions will strill work, however transactions may have security validation errors, and need to be resubmitted
o The redirection menu will be unavailable during the MSATS outage timeframe - https://menu.prod.nemnet.net.au

Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300236600

REMINDER

Change Number: CHG0081942
Notification issued to: Market Notice
Type: Initial
Change Type: Normal

Service/ Component: Electricity Market Management System
Change Title: Critical Maintenance of Wholesale Electricity and Gas Applications
Change Start Date & Time: 28/11/2023 14:00:00 AEST
Change End Date & Time: 29/11/2023 17:30:00 AEST
Outage Start Date & Time: 28/11/2023 14:00:00 AEST
Outage End Date & Time: 28/11/2023 15:00:00 AEST
Environment: Production
Participant Impact and Requirements:
Critical Maintenance of Wholesale Electricity and Gas Applications

Maintenance of authentication services may impact login and authentication to the following Wholesale Electricity and Gas Systems:
-AEMO Markets Portal
-API requests
-FTP Data Interchange submissions
-Network Outage Scheduler (NOS)

Note this includes:
-energy offers and submissions (Energy & FCAS Bids), viewing/submission of Settlement and Prudential information, submission of forecasting availability or reporting for EMMS
-API requests and submissions via Markets Portal for GBB, PCT/DAA, DWGM CC Auction
An outage may occur between 14:00 - 15:00 AEST of up to 15 minutes.

During the outage,
-users will not be able to have new login sessions into NOS or EMMS WebPortal. Users who are already logged in are not expected to be impacted.
-FTP sessions will still be available, however security errors may occur validating transactions during the outage, participants may need to resubmit these.

AEMO recommends users who need to use these services to
-login if possible, prior to the start of the outage and remain logged in. If you log out during the outage you may not be able to log back in until the completion of the outage.
-try to avoid accessing the systems during this window if possible

Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.

Change Number: CHG0081827
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MDM - Meter Data Management
Change Title: BAU Retail November Maintenance Release
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0081736
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Business to Business data exchange
Change Title: AEMO is upgrading Gas FRC Hub and Electricity B2B Hub webMethods platform to version 10.11
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - RESOLVED
The service interruption relating to the Electricity Market Management System service has been resolved.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au

INC0122390 | ALERT | Connectivity issue with the electricity bidding systems

AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - ALERT
AEMO is experiencing a service interruption relating to the Electricity Market Management System service.
AEMO is working on the issue and will provide updates as more information becomes available.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au

Change Number: CHG0082056

Notification issued to: Market Notice

Notification Type: Completed

Change Type: Normal

Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)

Change Title: MSATS Pre-Production Maintenance activity

Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0081942
Notification issued to: Market Notice
Type: Initial
Change Type: Normal

Service/ Component: Electricity Market Management System
Change Title: Critical Maintenance of Wholesale Electricity and Gas Applications
Change Start Date & Time: 28/11/2023 14:00:00 AEST
Change End Date & Time: 29/11/2023 17:30:00 AEST
Outage Start Date & Time: 28/11/2023 14:00:00 AEST
Outage End Date & Time: 28/11/2023 15:00:00 AEST
Environment: Production
Participant Impact and Requirements:
Critical Maintenance of Wholesale Electricity and Gas Applications

Maintenance of authentication services may impact login and authentication to the following Wholesale Electricity and Gas Systems:
-AEMO Markets Portal
-API requests
-FTP Data Interchange submissions
-Network Outage Scheduler (NOS)

Note this includes:
-energy offers and submissions (Energy & FCAS Bids), viewing/submission of Settlement and Prudential information, submission of forecasting availability or reporting for EMMS
-API requests and submissions via Markets Portal for GBB, PCT/DAA, DWGM CC Auction
An outage may occur between 14:00 - 15:00 AEST of up to 15 minutes.

During the outage,
-users will not be able to have new login sessions into NOS or EMMS WebPortal. Users who are already logged in are not expected to be impacted.
-FTP sessions will still be available, however security errors may occur validating transactions during the outage, participants may need to resubmit these.

AEMO recommends users who need to use these services to
-login if possible, prior to the start of the outage and remain logged in. If you log out during the outage you may not be able to log back in until the completion of the outage.
-try to avoid accessing the systems during this window if possible

Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.