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127070MARKET SYSTEMS15/05/2025 05:33:43 PM
SERVICE INTERRUPTION - UPDATE
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - UPDATE
AEMO is experiencing a service interruption relating to the Market Settlements and Transfer Solutions - Meter Data Management system.
IT systems are operating as normal. Backlog has now been cleared. IT are providing heightened support to business processes.
A media release can be found on the AEMO website.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
SERVICE INTERRUPTION - UPDATE
AEMO is experiencing a service interruption relating to the Market Settlements and Transfer Solutions - Meter Data Management system.
IT systems are operating as normal. Backlog has now been cleared. IT are providing heightened support to business processes.
A media release can be found on the AEMO website.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
127066MARKET SYSTEMS15/05/2025 10:21:20 AM
SERVICE INTERRUPTION - UPDATE
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - UPDATE
AEMO is experiencing a service interruption relating to the Market Settlements and Transfer Solutions - Meter Data Management system.
IT systems are operating as normal. We have processed around 80% of backlog, the
remainder is being addressed with priority A media release can be found on the AEMO website.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
SERVICE INTERRUPTION - UPDATE
AEMO is experiencing a service interruption relating to the Market Settlements and Transfer Solutions - Meter Data Management system.
IT systems are operating as normal. We have processed around 80% of backlog, the
remainder is being addressed with priority A media release can be found on the AEMO website.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
127065MARKET SYSTEMS15/05/2025 09:17:51 AM
Completed - CHG0103083 - Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Change Number: CHG0103083
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
127064MARKET SYSTEMS15/05/2025 08:53:02 AM
Completed - CHG0103124 - Planned System Maintenance activity.
Change Number: CHG0103124
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: EMS NEM - Network Outage Scheduler (NOS)
Change Title: Planned System Maintenance activity.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: EMS NEM - Network Outage Scheduler (NOS)
Change Title: Planned System Maintenance activity.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
127063MARKET SYSTEMS15/05/2025 08:50:02 AM
CHG0103220 - Renewal and update of Preproduction Boomi server certificates
Change Number: CHG0103220
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Boomi_PreProd
Change Title: Renewal and update of Preproduction Boomi server certificates
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Boomi_PreProd
Change Title: Renewal and update of Preproduction Boomi server certificates
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
127048MARKET SYSTEMS14/05/2025 03:46:56 PM
INC0144295 | UPDATE | Meter Data Management ¿ Degraded performance reported.
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - UPDATE
AEMO is experiencing a service interruption relating to the Market Settlements and Transfer Solutions - Meter Data Management system.
Since the last update we have identified and resolved the issue. Restoration activities are in progress. AEMO is currently working through the backlog of meter data file and report requests. AEMO will provide confirmation when normal MTRD/MDMT file sending can be resumed by Meter Data Providers (MDPs).
A media release can be found on the AEMO website.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
SERVICE INTERRUPTION - UPDATE
AEMO is experiencing a service interruption relating to the Market Settlements and Transfer Solutions - Meter Data Management system.
Since the last update we have identified and resolved the issue. Restoration activities are in progress. AEMO is currently working through the backlog of meter data file and report requests. AEMO will provide confirmation when normal MTRD/MDMT file sending can be resumed by Meter Data Providers (MDPs).
A media release can be found on the AEMO website.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
127047MARKET SYSTEMS14/05/2025 11:16:25 AM
INC0144295 | UPDATE | Meter Data Management ¿ Degraded performance reported.
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - UPDATE
AEMO is experiencing a service interruption relating to the Market Settlements and Transfer Solutions - Meter Data Management system.
AEMO is working on the issue. Since the last update we have identified the issue and restoration is underway. Notification will be provided once files can be sent for processing.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
SERVICE INTERRUPTION - UPDATE
AEMO is experiencing a service interruption relating to the Market Settlements and Transfer Solutions - Meter Data Management system.
AEMO is working on the issue. Since the last update we have identified the issue and restoration is underway. Notification will be provided once files can be sent for processing.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
127044MARKET SYSTEMS13/05/2025 05:35:57 PM
CHG0103179 - Scheduled maintenance of Marketnet router in Brisbane
Change Number: CHG0103179
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Local Area Network
Change Title: Scheduled maintenance of Marketnet router in Brisbane
Change Start Date & Time: 20/05/2025 10:00:31
Change End Date & Time: 20/05/2025 17:00:31
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: The following impacts are expected to participant connectivity during this planned outage:
IPWAN Participants - A brief interuption of up to 60 seconds while services are failover from QLD to NSW Datacenter.
Lan-2-Lan VPN Participants (IPSEC) - Up to 2 hour outage for participants who have established their VPN connection/s via the AEMO QLD datacenter termination point (202.44.76.10 for Policy Based VPN's or 202.44.76.12 for Route Based VPN) only - All L2L connections should be established to both QLD / NSW.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO NSW datacenter termination point (202.44.78.10 or 202.44.78.12) prior to this scheduled outage. *** Failure to do so will impact connectivity to Marketnet Services ***.
B2B VPN - No impact is expected.
SSL VPN Participants: None expected as DNS entry will be updated to remove QLD IP.
GASHUB: A brief interuption of up to 60 seconds while services are failover from QLD to NSW Datacenter.
Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Local Area Network
Change Title: Scheduled maintenance of Marketnet router in Brisbane
Change Start Date & Time: 20/05/2025 10:00:31
Change End Date & Time: 20/05/2025 17:00:31
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: The following impacts are expected to participant connectivity during this planned outage:
IPWAN Participants - A brief interuption of up to 60 seconds while services are failover from QLD to NSW Datacenter.
Lan-2-Lan VPN Participants (IPSEC) - Up to 2 hour outage for participants who have established their VPN connection/s via the AEMO QLD datacenter termination point (202.44.76.10 for Policy Based VPN's or 202.44.76.12 for Route Based VPN) only - All L2L connections should be established to both QLD / NSW.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO NSW datacenter termination point (202.44.78.10 or 202.44.78.12) prior to this scheduled outage. *** Failure to do so will impact connectivity to Marketnet Services ***.
B2B VPN - No impact is expected.
SSL VPN Participants: None expected as DNS entry will be updated to remove QLD IP.
GASHUB: A brief interuption of up to 60 seconds while services are failover from QLD to NSW Datacenter.
Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
127042MARKET SYSTEMS13/05/2025 05:11:08 PM
INC0144295 | UPDATE | Meter Data Management ¿ Degraded performance reported.
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - UPDATE
AEMO is experiencing a service interruption relating to the Market Settlements and Transfer Solutions - Meter Data Management system.
AEMO is working on the issue. A potential root cause is being investigated.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
SERVICE INTERRUPTION - UPDATE
AEMO is experiencing a service interruption relating to the Market Settlements and Transfer Solutions - Meter Data Management system.
AEMO is working on the issue. A potential root cause is being investigated.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager