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CHG0081679 | Completed | Production | A production site transfer of the Gas B2B Hub will be carried out to facilitate maintenance activities.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Gas Hub
Change Title: A production site transfer of the Gas B2B Hub will be carried out to facilitate maintenance activities.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
CHG0081880 | Completed | Pre-Production | Pre-Prod BAU Retail November Maintenance Release
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MDM - Meter Data Management
Change Title: Pre-Prod BAU Retail November Maintenance Release
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
CHG0081880 | Pre-Production | Pre-Prod BAU Retail November Maintenance Release
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MDM - Meter Data Management
Change Title: Pre-Prod BAU Retail November Maintenance Release
Change Start Date & Time: 15/11/2023 13:00:00 AEST
Change End Date & Time: 15/11/2023 17:00:00 AEST
Outage Start Date & Time: 15/11/2023 13:00:00 AEST
Outage End Date & Time: 15/11/2023 14:00:00 AEST
Environment: Pre-Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.
Meter data processing and RM reports will not be available during the outage period.
User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.
MSATS B2B Transactions and B2B MSATS Screens will be unavailable during this outage
NMI Discovery will not be available during the outage period.
CDR and CDP will not be available during the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
CHG0081827 | Production | BAU Retail November Maintenance Release
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MDM - Meter Data Management
Change Title: BAU Retail November Maintenance Release
Change Start Date & Time: 26/11/2023 09:00:00 AEST
Change End Date & Time: 27/11/2023 12:00:00 AEST
Outage Start Date & Time: 26/11/2023 10:00:00 AEST
Outage End Date & Time: 26/11/2023 18:00:00 AEST
Environment: Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.
Meter data processing and RM reports will not be available during the outage period.
User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.
MSATS B2B Transactions and B2B MSATS Screens will be unavailable during this outage
NMI Discovery will not be available during the outage period.
CDR and CDP will not be available during the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities.
CHG0081736 | Production | AEMO is upgrading Gas FRC Hub and Electricity B2B Hub webMethods platform to version 10.11
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Business to Business data exchange
Change Title: AEMO is upgrading Gas FRC Hub and Electricity B2B Hub webMethods platform to version 10.11
Change Start Date & Time: 26/11/2023 08:00:00 AEST
Change End Date & Time: 26/11/2023 20:00:00 AEST
Outage Start Date & Time: 26/11/2023 10:00:00 AEST
Outage End Date & Time: 26/11/2023 18:00:00 AEST
Environment: Production
Participant Impact and Requirements: The following impacts are expected during this maintenance:
- All access to the Electricity B2B Hub will be unavailable.
- All access to the Gas B2B Hub and all ebXML gateways (AEMOMIBB, AGNLGWY, LVI & VENCORP) will be unavailable. CATS and MDMT transactions for VIC/QLD will be delayed during the maintenance window.
- Users are not required to take any action due to this change, however will need to enact manual workarounds for the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities.
CHG0081643 | Completed | Production | As part of the Platform Services Patching Program, webMethods Inactive Production Application Servers in Brisbane will hav
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Business to Business data exchange
Change Title: As part of the Platform Services Patching Program, webMethods Inactive Production Application Servers in Brisbane will have critical security patches applied.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
CHG0081679 | Production | A production site transfer of the Gas B2B Hub will be carried out to facilitate maintenance activities.
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Gas Hub
Change Title: A production site transfer of the Gas B2B Hub will be carried out to facilitate maintenance activities.
Change Start Date & Time: 19/11/2023 09:00:00 AEST
Change End Date & Time: 19/11/2023 17:00:00 AEST
Outage Start Date & Time: 19/11/2023 10:00:00 AEST
Outage End Date & Time: 19/11/2023 14:00:00 AEST
Environment: Production
Participant Impact and Requirements: The following impacts are expected during this maintenance:
- All access to the Gas B2B Hub and all ebXML gateways (AEMOMIBB, AGNLGWY, LVI & VENCORP) will be unavailable.
- CATS and MDMT transactions for VIC/QLD will be delayed during the maintenance window.
- Users are not required to take any action due to this change.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities.
INC0121543 : SERVICE INTERRUPTION
SERVICE INTERRUPTION - RESOLVED
The service interruption relating to AEMO telephony has been resolved and the phone number 1300 236 600 is currently active.
If you would experience issues connecting to the phone number 1300 236 600, please continue redirecting all your communication to AEMO via e-mail at Support.Hub@aemo.com.au
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
Gas Supply Hub
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Gas Supply Hub
Change Title: GSH system changes in Pre-Production, to allow the introduction of ASX Wallumbilla Gas Futures trade information to be submitted
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.