Market Notices

Due to Operational Reasons CHG0062672 has been rescheduled. A future scheduled date will be provided in due course.

Change Number: CHG0062672

Notification issued to: Market Notice

Notification Type: Rescheduled

Change Type: Normal

Service/ Component: Market Settlement and Transfer Solution

Change Title: MSATS Pre-Production maintenance activity

Change Start Date & Time: 20/01/2021 09:00:00 AEST

Change End Date & Time: 20/01/2021 16:00:00 AEST

Outage Start Date & Time:

Outage End Date & Time:

Change Description:

MSATS Pre-Production maintenance activity

Environment: Pre-Production

Participant Impact and Requirements:

Users of the MSATS pre-prod database servers will have no access during the maintenance activity.

Support Information:
Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0062443

Notification issued to: Market Notice

Notification Type: Initial

Change Type: Normal

Service/ Component: Internet

Change Title: Planned maintenance on core network infrastructure in the AEMO Sydney datacentre

Change Start Date & Time: 23/01/2021 07:30:00 AEST

Change End Date & Time: 23/01/2021 15:30:31 AEST

Outage Start Date & Time: 23/01/2021 08:30:38 AEST

Outage End Date & Time: 23/01/2021 11:30:00 AEST

Change Description:

Planned maintenance on core network infrastructure in the AEMO Sydney datacentre.

Environment: Production

Participant Impact and Requirements:

The following impacts are expected to participant connectivity during this planned outage:

IPWAN Participants - Nil

Lan-2-Lan VPN Participants (IPSEC) - Up to 4 hours to participants who have established their VPN connections via the AEMO NSW datacenter termination point (202.44.78.10)
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO QLD datacenter termination point (202.44.76.10) prior to this scheduled outage.

B2B VPN - Up to 4 hours outage to TNSPs with B2B VPN to AEMO NSW Datacentre.

SSL VPN Participants: SSLVPN users may experience an outage as services are moved to the alternate AEMO VPN access point.

Support Information:
Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0062672

Notification issued to: Market Notice

Notification Type: Initial

Change Type: Normal

Service/ Component: Market Settlement and Transfer Solution

Change Title: MSATS Pre-Production maintenance activity

Change Start Date & Time: 20/01/2021 09:00:00 AEST

Change End Date & Time: 20/01/2021 16:00:00 AEST

Outage Start Date & Time:

Outage End Date & Time:

Change Description:

MSATS Pre-Production maintenance activity

Environment: Pre-Production

Participant Impact and Requirements:

Users of the MSATS pre-prod database servers will have no access during the maintenance activity.

Support Information:
Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Dear Users,

Please be aware of Incident and its status mentioned below:
P2 - Website is currently experiencing Delays

Services Affected
AEMO public website

Time of Occurrence of Incident
29/12/2020 11:41:00 AEST

Impact/Status/Requirements
We are currently experiencing connection issues on our public Website, User might experience delays in connecting to the website and portals.

AEMO Web support Staff are investigating.

References
Incident Number: INC0059316

For further details please contact the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0062109

Notification issued to: Market Notice

Notification Type: Completed

Change Type: Normal

Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)

Change Title: Planned Outage - MSATS Pre-production Data refresh (CATS and MDM)

Support Information:
Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0062379

Notification issued to: Market Notice

Notification Type: Completed

Change Type: Normal

Service/ Component: Gas Supply Hub

Change Title: Maintenance activity is being performed on the Gas Supply Hub Production System

Support Information:
Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

** Incident resolved. Data restored at 22:32 PM Market Time **

We are currently experiencing connection issues on our public data sites due to an unplanned outage at our vendor site.

The following services may not have updated data on our public website:
Nemweb data, Gas Bulletin Board , Market notices, NEM and Gas visualisations

A priority ticket has been raised with our Vendor and the next update would be once the services have been restored back to normal.

We are currently experiencing connection issues on our public data sites due to an unplanned outage at our vendor site.

The following services may not have updated data on our public website:
Nemweb data, Gas Bulletin Board , Market notices, NEM and Gas visualisations

A priority ticket has been raised with our Vendor and the next update would be once the services have been restored back to normal.

Change Number: CHG0062293

Notification issued to: Market Notice

Notification Type: Initial

Change Type: Normal

Service/ Component: Electricity Market Management System

Change Title: Maintenance Activity - Pre-Prod EMMS and GBB applications

Change Start Date & Time: 15/12/2020 13:00:00 AEST

Change End Date & Time: 15/12/2020 15:00:00 AEST


Outage Start Date & Time: 15/12/2020 13:30:00 AEST

Outage End Date & Time: 15/12/2020 14:30:00 AEST

Change Description:

Maintenance Activity - Pre-Prod EMMS and GBB applications

Environment: Pre-Production

Participant Impact and Requirements:

There may be a brief outage expected between 1:30-2:30pm AEST for EMMS and GBB PRE-PROD applications. This is for awareness in case any user is using the EMMS and GBB PRE-PROD environments during this change.

Support Information:
Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.