Renewing AEMO's engagement model

30/11/2020
Market All Energy Markets
StageResponse Paper
ConvenorAEMO Stakeholder Engagement
Initiated15/07/2020
Accepting submissions?Yes
Submissions close15/01/2021

Matter under consultation 

AEMO is undertaking a stakeholder engagement model uplift of its existing forums and working groups to improve decision making and, ultimately, the outcomes delivered for energy consumers.

AEMO has reviewed engagement practices used by both AEMO and a range of comparable organisations. Part of this review involved collating and considering feedback from stakeholders. The review confirmed that many stakeholders find AEMO consultative and working groups to be at times inconsistent, fragmented, uncoordinated, and one-way in their communication. 

AEMO now seeks your feedback on potential reform alternatives, as we aim to deliver a more collaborative, transparent, and dynamic experience for our stakeholders as they engage with us. Our new model should also deliver a more streamlined formal stakeholder engagement and consultation process.

Any new model is intended to deliver a material shift in both:

  • The level of transparency market participants, consumers, and other stakeholders enjoy regarding AEMO’s understanding of current and emerging challenges, and
  • A more two-way, collaborative experience for stakeholders, in both defining problems and identifying solutions.

AEMO is committed to an uplift and shift of our engagement model to enable increased participation, collaboration, and co-operation. We are determined to ensure that stakeholders can engage with AEMO’s many workshops and forums in a way that is transparent (so stakeholders can understand what is happening across AEMO) and efficient (so their time is used effectively). 

Consultation process 

AEMO is seeking views from our members, energy industry participants, and regulatory, community, and consumer stakeholders on a revised forum structure. Consultation will be sought in existing AEMO working groups and forums, through AEMO’s website and external communications, and in collaboration with peak industry associations.

If you would like to make a submission, please email it to stakeholderrelations@aemo.com.au. Written submissions will be accepted until 15 January 2021. Submissions will be published on AEMO’s website. Please indicate to AEMO if there are any parts of your submission you would like kept confidential.  

As well as the above written submissions, there were also several meetings that discussed this consultation where verbal feedback was provided to AEMO.

Stakeholder meetings

Meeting Type

Held with

Number of attendees

Length of meeting

Date

Meeting

AGL

Five

45 minutes

21 July 2020

Information session

Open invitation

64

50 minutes

24 July 2020

Consumer Forum

Consumer representatives

73

15-minute item

4 August 2020

Meeting

St Vincent de Paul

Four

35 minutes

10 August 2020

Meeting

Grid & Markets Directorate

Clean Energy Council & members

10-minute item

13 August 2020

Phone conversation

APLNG

Two

15 minutes

20 August 2020

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