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CHG0110092 - Telco Outage Notification - Telstra Brisbane Indial (07 3347 XXXX-XXXX)
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Brisbane Indial (07 3347 XXXX-XXXX)
Change Start Date & Time: 16/04/2026 00:00:00
Change End Date & Time: 16/04/2026 06:00:00
Outage Start Date & Time: 16/04/2026 00:00:00
Outage End Date & Time: 16/04/2026 06:00:00
Environment: Production
Participant Impact and Requirements: External/Market
Outage Duration:
2 x 30 minutes during the window
Impacts:
Reduced redundancy for Inbound and Outbound Calls (automatically rerouted via Sydney).
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Initial - CHG0108970 - Planned System Maintenance - Declared Wholesale Gas Market (DWGM) Production
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Declared Wholesale Gas Market
Change Title: Planned System Maintenance - Declared Wholesale Gas Market (DWGM) Production
Change Start Date & Time: 14/04/2026 08:00:00
Change End Date & Time: 15/04/2026 18:00:00
Outage Start Date & Time: 14/04/2026 18:30:00
Outage End Date & Time: 14/04/2026 20:30:00
Environment: Production
Participant Impact and Requirements: Dear User,
Please be aware of the DWGM market system outage due to planned maintenance in the Production environment.
The following impacts are expected during the maintenance activities:
- All access to the Declared Wholesale Gas Market Production Systems will be unavailable.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities
Completed - CHG0108132 - Gas Supply Hub (GSH) Production Environment Maintenance
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Gas Supply Hub GSH
Change Title: Gas Supply Hub (GSH) Production Environment Maintenance
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
CHG0108542 - MSATS 56.2 MSATS and eMDM Maintenance Release
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Market Settlement & Transfer System
Change Title: MSATS 56.2 MSATS and eMDM Maintenance Release
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
CHG0109969 - DWGM Planned outage for maintenance
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Declared Wholesale Gas Market
Change Title: DWGM Planned outage for maintenance.
Change Start Date & Time: 07/04/2026 18:30:00
Change End Date & Time: 28/04/2026 20:00:00
Outage Start Date & Time: 07/04/2026 18:30:00
Outage End Date & Time: 07/04/2026 19:30:00
Environment: Production
Participant Impact and Requirements: The DWGM MIBB, WEX and CC auction portal may be disrupted briefly during the window.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Completed - CHG0106654 - Planned Maintenance to Norwest Marketnet Firewall
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Firewall
Change Title: Planned Maintenance to Norwest Marketnet Firewall
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Completed - CHG0109763 - Retail Pre-Production Data refresh (CATS and EMDM)
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)_PreProd
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Initial - CHG0108542 - MSATS 56.2 MSATS and eMDM Maintenance Release
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Market Settlement & Transfer System
Change Title: MSATS 56.2 MSATS and eMDM Maintenance Release
Change Start Date & Time: 31/03/2026 13:00:00
Change End Date & Time: 31/03/2026 17:00:00
Outage Start Date & Time: 31/03/2026 12:00:00
Outage End Date & Time: 31/03/2026 16:00:00
Environment: Pre-Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.
Meter data processing and RM reports will not be available during the outage period.
User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.
MSATS B2B/B2M Transactions and B2B MSATS Screens will be unavailable during this outage
NMI Discovery will not be available during the outage period.
CDR and CDP will not be available during the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Completed - CHG0109500 - Planned maintence to BNE DUO authentication proxy
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Cisco DUO
Change Title: Planned maintence to BNE DUO authentication proxy
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.