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130431MARKET SYSTEMS05/11/2025 06:32:01 AM
Initial - CHG0107530 - Electricity B2B Hub maintenance
Change Number: CHG0107530
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Emergency
Service/ Component: MSATS - Business to Business data exchange
Change Title: Electricity B2B Hub maintenance
Change Start Date & Time: 09/11/2025 10:00:00
Change End Date & Time: 09/11/2025 16:00:00
Outage Start Date & Time: 09/11/2025 10:00:00
Outage End Date & Time: 09/11/2025 16:00:00
Environment: Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.
Meter data processing and RM reports will not be available during the outage period.
User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.
MSATS B2B/B2M Transactions and B2B MSATS Screens will be unavailable during this outage
NMI Discovery will not be available during the outage period.
CDR and CDP will not be available during the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Emergency
Service/ Component: MSATS - Business to Business data exchange
Change Title: Electricity B2B Hub maintenance
Change Start Date & Time: 09/11/2025 10:00:00
Change End Date & Time: 09/11/2025 16:00:00
Outage Start Date & Time: 09/11/2025 10:00:00
Outage End Date & Time: 09/11/2025 16:00:00
Environment: Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.
Meter data processing and RM reports will not be available during the outage period.
User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.
MSATS B2B/B2M Transactions and B2B MSATS Screens will be unavailable during this outage
NMI Discovery will not be available during the outage period.
CDR and CDP will not be available during the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
130430MARKET SYSTEMS05/11/2025 06:27:01 AM
Initial - CHG0107543 - Electricity B2B Hub maintenance
Change Number: CHG0107543
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Emergency
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)_PreProd
Change Title: Electricity B2B Hub maintenance
Change Start Date & Time: 05/11/2025 16:00:00
Change End Date & Time: 05/11/2025 22:00:00
Outage Start Date & Time: 05/11/2025 16:00:00
Outage End Date & Time: 05/11/2025 22:00:00
Environment: Pre-Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.
Meter data processing and RM reports will not be available during the outage period.
User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.
MSATS B2B/B2M Transactions and B2B MSATS Screens will be unavailable during this outage
NMI Discovery will not be available during the outage period.
CDR and CDP will not be available during the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Emergency
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)_PreProd
Change Title: Electricity B2B Hub maintenance
Change Start Date & Time: 05/11/2025 16:00:00
Change End Date & Time: 05/11/2025 22:00:00
Outage Start Date & Time: 05/11/2025 16:00:00
Outage End Date & Time: 05/11/2025 22:00:00
Environment: Pre-Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.
Meter data processing and RM reports will not be available during the outage period.
User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.
MSATS B2B/B2M Transactions and B2B MSATS Screens will be unavailable during this outage
NMI Discovery will not be available during the outage period.
CDR and CDP will not be available during the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
130428GENERAL NOTICE04/11/2025 07:47:34 PM
SERVICE RESUMPTION
AEMO ELECTRICITY MARKET NOTICE
SERVICE RESUMPTION
Refer AEMO Electricity Market Notice 130421
AEMO advises participants that the service interruption relating to: Partial SCADA failure NSW has been resolved.
Dispatch of market targets has resumed normal operation via SCADA/AGC for those participants affected.
Participants experiencing any further service issues should contact the AEMO Support Hub
Phone: 1300236600 Opt1
Email: [email protected]
Manager NEM Real Time Operations
SERVICE RESUMPTION
Refer AEMO Electricity Market Notice 130421
AEMO advises participants that the service interruption relating to: Partial SCADA failure NSW has been resolved.
Dispatch of market targets has resumed normal operation via SCADA/AGC for those participants affected.
Participants experiencing any further service issues should contact the AEMO Support Hub
Phone: 1300236600 Opt1
Email: [email protected]
Manager NEM Real Time Operations
130421GENERAL NOTICE04/11/2025 05:56:41 PM
SERVICE INTERRUPTION - Partial SCADA failure NSW
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION
AEMO is experiencing a service interruption relating to: Partial SCADA failure NSW
AEMO is working on restoring the service. AEMO Support Hub will provide updates as more information becomes available.
Dispatch of market targets via SCADA / AGC has failed. Affected participants are requested to enable their backup systems in order to receive dispatch targets and manually follow dispatch targets until further notice. Affected participants are requested to contact the AEMO Electricity Control Room if unable to follow their dispatch targets.
For further enquiries please contact the AEMO Support Hub
Phone: 1300236600 Opt1
Email: [email protected]
Manager NEM Real Time Operations
SERVICE INTERRUPTION
AEMO is experiencing a service interruption relating to: Partial SCADA failure NSW
AEMO is working on restoring the service. AEMO Support Hub will provide updates as more information becomes available.
Dispatch of market targets via SCADA / AGC has failed. Affected participants are requested to enable their backup systems in order to receive dispatch targets and manually follow dispatch targets until further notice. Affected participants are requested to contact the AEMO Electricity Control Room if unable to follow their dispatch targets.
For further enquiries please contact the AEMO Support Hub
Phone: 1300236600 Opt1
Email: [email protected]
Manager NEM Real Time Operations