Frequently asked questions
Additional Release 2 and Go-Live FAQs
For the latest implementation and operational FAQs associated with the BPQD service commencement, please refer to the FAQs published on the MSR initiative page.
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What are the updated BPQD implementation timeframes?
Following ongoing readiness assessments and industry feedback, AEMO has revised the BPQD implementation timeline, with the current implementation date scheduled for 31 August 2026.
The additional time supports completion of remaining production readiness activities, participant onboarding, connectivity validation and industry preparation activities. AEMO will continue to provide updates through established NEM Reform communication channels as implementation activities progress.
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What does this change mean for participants right now?
Participants should continue progressing BPQD readiness activities, including:
- Completing onboarding and connectivity activities.
- Continuing testing and validation activities where applicable.
- Reviewing implementation and operational support materials.
- Monitoring communications regarding the implementation approach and key readiness milestones.
The revised implementation timeline provides additional opportunity for participants to complete readiness activities and support a smooth transition to production.
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What are the participant compliance obligations following this change?
AEMO recognises that participants may have questions regarding compliance obligations associated with the revised implementation timeline.
Participants remain responsible for understanding and meeting their obligations under the National Electricity Rules and associated procedures. Participants seeking guidance on compliance matters should engage directly with the Australian Energy Regulator (AER) as appropriate.
AEMO will continue to provide implementation, operational and readiness support to assist participants in preparing for BPQD implementation.
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Should participants continue their readiness and testing activities?
Yes.
Participants are encouraged to continue progressing readiness activities, including:
- Testing and validation activities.
- Production onboarding and connectivity activities.
- Certificate and security configuration.
- Internal operational preparedness and business process readiness.
The additional implementation period should be used to complete remaining readiness activities and ensure participants are well prepared for implementation on 31 August 2026.
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What happens to prior participant investment in readiness?
AEMO recognises that participants have invested significant time and resources in preparing for BPQD.
That investment remains valuable and directly supports implementation readiness. Existing development, testing, onboarding and integration activities remain applicable and will assist participants in preparing for implementation on 31 August 2026.
Participants should continue leveraging the work already completed while finalising any remaining readiness activities.
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When will AEMO provide further clarity on the implementation approach?
AEMO will continue to provide updates through:
- NEM Reform communications
- Program Consultative Forum (PCF)
- Implementation Forum (IF)
- Targeted participant engagement where required
Updates will focus on implementation readiness, participant support arrangements, key milestones and activities leading up to the 31 August 2026 implementation date.
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Will there be changes to testing or support arrangements?
AEMO will continue to provide:
- Industry testing support.
- Defect management and resolution activities.
- Industry Q&A and engagement sessions.
- Participant readiness support.
- Enhanced implementation and hypercare support activities leading up to and following implementation.
Support arrangements will continue to be refined based on participant feedback and readiness requirements as implementation activities progress towards 31 August 2026.