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AEMO Help Desk Bulletin No. 2405 : CHG0057732 : Urgent maintenance activity - eHub B2B API
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Expedited
Service/ Component: MSATS - Business to Business data exchange
Change Title: Urgent maintenance activity - eHub B2B API
Change Start Date & Time: 29/01/2020 17:30:00 AEST
Change End Date & Time: 29/01/2020 19:30:00 AEST
Outage Start Date & Time: 29/01/2020 17:30:00 AEST
Outage End Date & Time: 29/01/2020 19:30:00 AEST
Change Description:
Urgent maintenance is required to improve the stability of the eHub platform.
Environment: Production
Participant Impact and Requirements:
During the outage period, retail electricity B2B API consumers may experience shorts bursts of interrupted API connectivity. If users experience issues outside the outage window, please contact the AEMO Support Hub.
Support Information:
Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
INC0050785 : RESOLVED - MSATS B2B is currently experiencing processing issues
Dear Users,
Please be aware of Incident and its status mentioned below:
MSATS B2B is currently experiencing processing issues - RESOLVED
Services Affected
Time of Occurrence of Incident
28/01/2020 02:11:28 AEST
Impact/Status/Requirements
The MSATS B2B issue that started around 01:20 (AEST) has now been resolved.
References
Incident Number: INC0050785
For further details please contact the AEMO Information and Support Hub or on External 1300 236 600.
INC0050785 : MSATS B2B is currently experiencing processing issues
Dear Users,
Please be aware of Incident and its status mentioned below:
MSATS B2B is currently experiencing processing issues
Services Affected
Time of Occurrence of Incident
28/01/2020 02:11:28 AEST
Impact/Status/Requirements
MSATS B2B is currently experiencing processing issues since 01:20 (AEST) - AEMO staff are working to remediate the issue
References
Incident Number: INC0050785
For further details please contact the AEMO Information and Support Hub or on External 1300 236 600.
AEMO Help Desk Bulletin No. 2400 : INC0050659 : Incident Alert : Missed Dispatch Intervals
Please be aware of Incident and its status mentioned below:
Missed Dispatch Intervals
Services Affected
Time of Occurrence of Incident
21/01/2020 15:08:58 AEST
Impact/Status/Requirements
All,
2 Dispatch intervals ending, 14:45 and 14:50 (AEDT) were not published.
Dispatch Interval ending 14:35 was produced but delayed by 6 minutes.
AEMO have identified the issue and has been resolved and tested.
If you are still experiencing issues, please contact the AEMO Support Hub for further assistance.
References
Incident Number: INC0050659
For further details please contact the AEMO Information and Support Hub or on External 1300 236 600.
CHG0057607 : Maintenance activities on GAS B2B Pre-Production servers - PRE-PRODUCTION
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Gas Hub
Change Title: Maintenance activities on GAS B2B Pre-Production servers.
Change Start Date & Time: 28/01/2020 11:00:00 AEST
Change End Date & Time: 28/01/2020 15:00:00 AEST
Outage Start Date & Time: 28/01/2020 11:00:00 AEST
Outage End Date & Time: 28/01/2020 15:00:00 AEST
Change Description:
Maintenance activities on GAS B2B Pre-Production servers.
Environment: Pre-Production
Participant Impact and Requirements:
The following impacts are expected during this maintenance:
- All access to the Gas B2B Hub and all ebXML gateways (AEMOMIBB, AGNLGWY, FBS, FBSTEST, LVI & VENCORP) will be unavailable.
- CATS and MDMT transactions for VIC/QLD will be delayed during the maintenance window.
- Users are not required to take any action due to this change.
Support Information:
Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
AEMO Help Desk Bulletin No. 2398 : CHG0057609 : Maintenance activities on Electricity B2B Pre-Production servers - PRE-PRODUCTION
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Business to Business data exchange
Change Title: Maintenance activities on Electricity B2B Pre-Production servers.
Change Start Date & Time: 28/01/2020 15:00:00 AEST
Change End Date & Time: 28/01/2020 17:00:00 AEST
Outage Start Date & Time: 28/01/2020 15:00:00 AEST
Outage End Date & Time: 28/01/2020 17:00:00 AEST
Change Description:
Maintenance activities on Electricity B2B Pre-Production servers.
Environment: Pre-Production
Participant Impact and Requirements:
The following impacts are expected during this maintenance:
- All access to the Electricity B2B Hub will be unavailable.
- Users are not required to take any action due to this change.
Support Information:
Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
AEMO Help Desk Bulletin No. 2390 : CHG0057432 : 46.95 Maintenance Release for MSATS - CATS - COMPLETED
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: 46.95 Maintenance Release for MSATS - CATS
Support Information:
Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
AEMO Help Desk Bulletin No. 2389 : CHG0056251 : EMMS File Server Participant Services Replacement - Data Interchange (Archive Share) Cutover - PRODUCTION
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: EMMS - Data Interchange
Change Title: EMMS File Server Participant Services Replacement - Data Interchange (Archive Share) Cutover
Change Start Date & Time: 21/01/2020 13:00:00 AEST
Change End Date & Time: 21/01/2020 15:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Change Description:
Planned maintenance activity on the EMMS Production Data Interchange (Archive).
Environment: Production
Participant Impact and Requirements:
No impact expected. Notification sent for awareness.
CHG0057362: Maintenance activity on MSATS Pre-Production database server
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: Maintenance activity on MSATS Pre-Production database server
Change Start Date & Time: 13/01/2020 07:30:00 AEST
Change End Date & Time: 14/01/2020 13:00:00 AEST
Outage Start Date & Time: 14/01/2020 10:00:00 AEST
Outage End Date & Time: 14/01/2020 12:00:00 AEST
Change Description:
Maintenance activity on MSATS Pre-Production database server
Environment: Pre-Production
Participant Impact and Requirements:
Awareness of this outage. The MSATS Pre-Production environment will be unavailable during the outage times mentioned above to perform the maintenance activities.
Support Information:
Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.