AEMO Information Centre - (toll free) 1300 361 011
This section of the website is devoted to AEMO's emergency information. In the event of a major electricity emergency this section of the website will be updated.
For media releases that are issued as a result of an emergency situation please click here to view >>
Market Notices are periodically issued by AEMO providing operational information. Market notices will provide updates during an emergency.
This section is secured. Authorised users please click here >>
This document provides an explanation of the functions of AEMO to maintain the security of gas supply under emergency conditions. The process to implement load curtailment to maintain system security and the recovery is explained. The customer classes in each curtailment table are also provided.
Memorandum of Understanding in relation to the national gas emergecy response protocol for national gas supply shortages affecting jurisdictions with interconnected gas supply networks.
Victorian Gas Media releases will be posted here in the even of an emergency.
There are currently no media releases to announce.
This section is secured. Authorised users please click here >>
Victorian Gas Restriction Notices are only issued at the discretion of the Victorian Government.
There are currently no gas restrictions in place across Victoria.
Victorian Gas Retail Company Contact Numbers
| ActewAGL | 131 909 |
| AGL | 131 245 |
Australian Power & Gas |
133 298 |
| Country Energy | 132 356 |
| Energex | 136 262 |
| EnergyAustralia | 131 502 |
| Ergon Energy | 132 797 |
| Integral Energy | 131 003 |
| Origin Energy | 132 461 |
| Power Direct | 1300 307 966 |
| Red Energy | 131 806 |
Simply Energy |
138 808 |
| TRU energy | 133 466 |
Victorian Gas Distribution Company Contact Numbers
AGL |
13 16 26 |
CitiPower |
1300 301 101 |
Powercor |
13 22 06 |
SP AusNet |
13 34 66 |
United Energy |
13 20 99 |
Victorian Community Assistance Contacts
| Victorian Business Line | 13 22 15 |
| Translator & Interpreting Service | 13 14 50 |
| Victorian Government | 1300 366 356 |
Victorian Regulatory Authority Contact Numbers
132 771 |