Information regarding use of the MSATS system is detailed in the following Participant User Interface Guides. They outline the steps involved in using the Ombudsman Enquiry System and MSATS web portal, including CATS, MDM and B2B.
The MSATS Introduction Guide provides an overview of the MSATS web portal; start with this guide if you are new to MSATS.
These documents correspond to MSATS version 3, software build 46.75.2.
| MSATS Introduction Guide 30 Jul 2010 | filename: 0610-0016.pdf |
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| MSATS User Interface Guide 30 Jul 2010 | filename: 0610-0017.pdf |
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| MSATS Participant Rights Administration User Interface Guide 30 Jul 2010 | filename: 0610-0018.pdf |
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| MSATS B2B User Interface Guide 30 Jul 2010 | filename: 0610-0019.pdf |
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| MSATS Ombudsman Enquiry User Interface Guide 30 Jul 2010 | filename: 0610-0020.pdf |