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      • AEMO operates gas retail markets in New South Wales and the Australian Capital Territory, Queensland, South Australia, Victoria, and Western Australia. AEMO also operates wholesale gas markets in south-eastern Australia, those being the Declared Wholesale Gas Market in Victoria (DWGM), the Short Term Trading Market in Adelaide, Brisbane and Sydney (STTM), and the Gas Supply Hub (GSH), whose trading locations are based at Wallumbilla in Queensland, and Moomba in South Australia. AEMO also operates the Natural Gas Services Bulletin Board (GBB), and is system operator of the Victorian Gas Declared Transmission System. AEMO is also responsible for Gas Services Information functions in Western Australia.
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    • Victoria
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  • Victoria

  • In this section
    • In this section
      Market procedures
      • New South Wales and ACT
      • Queensland
      • South Australia
      • Victoria
      • Western Australia
      • Retail gas market compliance
  • Please find below the retail market procedures, guidelines and industry information for Victoria.

    Procedures
    • Retail Market Procedures (Victoria) version 13 (clean) - Effective 31 July 2017 (896 KB, pdf)
    • Retail Market Procedures (Victoria) version 13 (marked up) - Effective 31 July 2017 (1 MB, pdf)
    • Retail Market Procedures (Victoria) version 12 (clean) - Effective 16 November 2016
    • Retail Market Procedures (Victoria) version 12 (marked up) - Effective 16 November 2016   
    • Consumed Energy Scenarios (Victoria): Version 7
    • Grampians Net System Profile Methodology
    Procedures – Approved amendments pending implementation
    • Notice to Participants on effective date of amendments to Retail Market Procedures associated with the implementation of the National Energy Customer Framework
    • SA Minister Amendments
    Guidelines
    • MIRN Structure Document – effective 8 December 2017 (620 KB, pdf)
    • Hi/Lo Validation Parameters : Worked Example – 24 May 2010
    • AEMO Pressure Correction Factors
    • Technical guide to Victoria's retail market
    • Identification of Victorian Contestable Transfer Points
    • Postcode to Heating Value Zone Table (275 KB, pdf)
    Victoria industry information
    Industry technical documentation

    Gas interface protocol

    The Gas Interface Protocol defines the behaviour of the business and IT systems. It is divided into Participant Build Pack 1, 2, and 3 where all the interfaces for the Retail Market are defined.

    Participant Build Pack 1
    • Gas Interface Protocol (Victoria) version 21.0 (clean) – Effective 29 September 2017 (218 KB, pdf)
    • Process Flow Diagrams v3.6 (clean) - Effective 29 September 2017 (887 KB, pdf) 
    • CSV Data Format Specifications v3.4 (clean) - Effective 29 September 2017 (1.07 MB pdf)
    • Process Flow Table of Transactions  v3.5 (clean) (xls)

    Participant Build Pack 2
    • System Interface Definitions v3.5 (clean) (pdf)
    • Usage Guide v3.1 (pdf)
    • Glossary v3.1 (pdf)

    Participant Build Pack 3
    • FRC B2B System Specifications v 3.1 (pdf)
    • FRC B2B System Architecture v 3.2 (pdf)
    • B2B System Interface Definitions  v 3.6 (pdf)

    Industry guidelines
    • HUB ID Table  - 16 April 2018 (77 KB, pdf)
    • Guideline: Bulk Upload Process
    • Gas B2B Service Order Outage Plan v3.4 (169 KB, pdf)
    • Guideline: Consumed Energy Scenarios (Distributor to Retailer) - Victoria – Effective 30 July 2012
    • Guideline: Consumed Energy Scenarios (Distributor to Retailer) - Victoria – Effective until 29 July 2012
    • Field Investigation Report
    • MHA MRT Request Template – Effective 1 July 2014

    Meter registration forms
    • Application for Metering Installation Registration – Gas (Vic)
    • Metering Installation Parameter Change Notice – Gas (Vic)

    For previous versions of documents or more information, please contact the AEMO Information & Support Hub.

    Victorian Retail Market Reports
    • Gas Retail Report V - March 2018 (585 KB, zip)
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