Retail Gas Markets

Participant Only Industry Information

AEMO facilitates gas retail markets in New South Wales & the Australian Capital Territory, Queensland, South Australia and Victoria, and provides a similar service to Western Australia under contract.

Information published by AEMO for each jurisdiction includes: Procedures made under the National Gas Rules (NGR), technical protocols, guidelines, Gas Retail Consultative Forum (GRCF) information and retail development projects relevant to the gas retail markets.

AEMO provides retail market services to gas industry participants. AEMO delivers the infrastructure that provides over 3.5 million gas consumers with the ability to contract for the supply of gas with any licensed retailer of their choice, and facilitates the interactions between industry participants required to support efficient operation of the markets.

There are four primary gas retail market services that AEMO administers. They are:

Delivery Point Management - managing the customer transfer for gas delivery points and the associated market data between retailers, and between retailers and distribution businesses;
Balancing, Allocation and Reconciliation Management - managing the daily allocation of gas usage to retailers to enable settlement of gas supply contracts, transmission and distribution use of system contracts;
Procedure Change Management - managing further development and improvement of the Procedures governing the operation of the retail gas markets under the auspices of the NGL and NGR; and
Operating the central IT systems that facilitate retail market services.

If you require further information about the AEMO gas retail services please email : gas.helpdesk@aemo.com.au

Retail Market Procedures & Guidelines

There is a set of discrete Retail Market Procedures that operate within each jurisdiction (NSW & ACT, QLD, SA and VIC) that provide the detail of the obligations of industry and Registered Participants.

There are also a number of reference documents under the Retail Market Procedures and additional documents that have been prepared as guides for each jurisdiction.

Gas Hub

The FRC Hub is a communication infrastructure operated by AEMO that provides a gateway through which AEMO, each Retailer and Distributor that participates in Queensland, Victorian, South Australian and West Australian (under contract) retail markets can deliver and receive structured Business to Business messages utilising defined protocols and formats. Currently the Hub infrastructure is not used in the NSW/ACT gas retail market.

aseXML

aseXML is a standard developed by the Australian energy industry to facilitate the exchange of information between participants within the industry using XML. Gas Retail Markets in Victoria, Queensland, South Australia and Western Australia send most messages that conform to aseXML standards.

Compliance

Rule 91 MB of the National Gas Law (NGL) details AEMO's powers and processes to ensure market compliance with apparent breaches of Gas Retail Market Procedures. This area contains information about AEMO's compliance process and any determinations.